Lasik & Lasek Patient Comments

Patient Testimonials
Here are some comments from satisfied LASIK and LASEK patients about their surgical experience with Grange Eye Consultants:

Work colleagues Tina Hamilton and Lorraine Kearle shared an office and a dream; to say goodbye to their glasses and contact lenses. A few months ago this became reality thanks to a development in laser vision correction called Z-LASIK or All Laser LASIK.

The friends were both shortsighted, which meant their eyes were too steeply curved causing distance images to appear blurred. They had both been considering treatment for several years but had been put off by the discomfort experienced with surface laser eye treatments and the fear of LASIK.

All Laser LASIK follows the principles of the globally established LASIK procedure. However, instead of cutting a flap in the cornea with a blade, the flap is created with a laser. This results in a more controlled and predictable process, with excellent results and rapid recovery.

“My prescription was very high”, Tina explains, “so when Mr Bates confirmed I was suitable for All Laser LASIK, I was just so excited! I was a bit apprehensive on my way to theatre but Mr Bates had discussed every aspect of the procedure so there were no surprises”.

“The treatment took about half an hour and as soon as he’d finished, Mr Bates told me to sit up and look at the clock. It was amazing I could see the time immediately! Before treatment I would have hardly seen the clock!”

As a mother to 9 year-old twin girls, Lorraine was fed up of wearing glasses especially when swimming with her daughters. “I felt a fool wearing my glasses in the pool but I had to so I could watch the girls. Now I can play and join in all the fun without any worries. The kids think it’s brilliant!”

“ The morning after treatment opening my eyes was so exciting! I could see all the detail on the picture at the end of my bed. Then I looked out the window and was reading car number plates!” says Lorraine. “I would definitely recommend having the treatment done”.

Tina reflects, “ I have been wearing contact lenses for 16 years and now I can see better than I ever did with my lenses. I would do it all again for these results.”

“ Mr Bates and his team were fantastic all the way along, I wouldn’t have gone anywhere else. I felt so confident and assured throughout at the Nuffield Hospital”.
Tina Hamilton & Lorraine Kearle, Z-LASIK Patients

"My family recommended Mr Morris because of his experience and professionalism. At Grange Eye Consultants there was none of the 'buy now - pay later; recommend a friend - get a discount'. Other clinics use tactics more typical of double-glazing sales people, not something that inspires confidence when they are dealing with your eyes! I received 1st Class treatment and was made fully aware of what would happen and the results I could expect. This has been a life changing decision and one I'm so glad I made. The other great decision was to opt for Mr Morris."
Michelle Horn, LASIK Patient, Gosport, Hampshire

"Both my husband and I have now been treated at Grange Eye Consultants by Mr Morris. We initially chose Grange because we preferred a team that appeared more medically focused, as opposed to a 'business' where the surgeon is less involved. I wanted surgery to prevent the need for varifocals and just wished I could have seen in a crystal ball earlier to show it would succeed 100%! Mr Morris was very reassuring and willing to discuss in laymans terms the potential risks and factors to consider."
Linda Whatmore, LASIK Patient, Fordingbridge, Hampshire.

"After having worn glasses and lenses for 10 years I was eager to have corrective surgery but had to wait until my prescription was stable. Once my optometrist said my prescription was stable, I sought his advice over the best surgeon. Laser surgery really was the best birthday present ever as it has enabled me to do things that before were complicated by glasses &/or lenses. Grange Eye Consultants were so friendly and professional that I felt very confident in the procedure."
Christina Pye, LASIK Patient, Stockbridge, Hampshire

"I was personally recommended to Mr Morris by two friends and have now recommended the service to more people. I received excellent treatment from everyone connected to my surgery and I felt confident about the treatment and the aftercare. Brilliant!."
Mrs Sonia Miles, LASIK Patient, Southampton, Hampshire

“After a recommendation from a friend to Grange Eye Consultants, I came to see Mr Morris about LASIK. I felt confident in his ability from the first meeting which gave me the reassurance that I was making the right decision to have the surgery. The treatment in May 2004 was informative, professional and thorough with excellent results. I’ll be recommending this clinic to others.”
Mr Adrian Gunn, LASIK Patient, Southampton, Hampshire

“I wanted LASIK but was suspicious of the quality of care in a ‘High St Clinic’ so I asked my GP for a referral and he recommended Mr Morris. My decision was supported by my first meeting with Mr Morris who I found very professional, concerned and honest and generally very confidence inspiring. The actual treatment was excellent in all matters and I found the entire experience more than satisfactory despite my high anxiety levels. Many thanks!”
Ms Melanie Chester, LASIK Patient, Southampton, Hampshire

“LASIK with Mr Morris has provided me with a whole new lease of life. I have much more confidence now than I did prior to surgery including taking up swimming again. I feel like a new person. My GP recommended Mr Morris and he provided a very comprehensive consultation prior to my surgery and his staff provided a very friendly and professional service. I was nervous about the treatment and they helped to make me feel much more relaxed about the treatment. I cannot think of any ways to improve your service, thank you.”
Rachel Pottage, LASIK Patient, Southampton, Hampshire

“I have recently had LASIK performed by Mr Morris and the whole treatment was excellent. I decided to go ahead based on his reputation and a personal recommendation and was assured by his knowledge at the initial consultation. I’d recommend Grange Eye Consultants for their reputation, treatment and after care.”
Mrs D. Steward, LASIK Patient, Romsey, Hamphshire

“After researching other clinics I felt that Rob Morris was better qualified to carry out the LASIK operation. His experience gave me ‘peace of mind’ and I’d recommend the service here because a) Rob is a qualified eye surgeon, b) Being located at The Nuffield instills a comfort factor, and c) Rob is available any time to sort out any problems if they were to arise. I’ve been very happy with my laser eye surgery and the whole service.”
Damon Weir, LASIK Patient, Southampton, Hampshire

“After attending an open evening, I chose Grange Eye Consultants as I wanted to see the surgeon from the outset, not just on the day of surgery, and felt that they gave me straight answers to straight questions. All the after care and examinations were carried out by Mr Morris rather than a local agent and the hospital was local to me which was preferable. I found it uncomplicated and relaxed from consultation to surgery to aftercare. The expectations discussed prior to surgery have been fully met and I am very pleased with the results.”
Mr Tim Martin, LASIK patient, Southampton

“25 years of myopia gone in 15 minutes of minor discomfort and then about 6 hours of recovery – truly unbelievable results. Although a GP myself, I was actually recommended to see Mr Morris by a patient. The treatment and care I received was truly fantastic, from secretary to nursing staff to medical staff, I was unable to find fault at all. I’m now contact lens/glasses free for normal vision”.
Dr Michael Lambert, LASIK patient, Friarsgate Practice, Winchester, Hampshire.

“Thanks to Mr Morris and his team for my LASIK operation, I’ve had excellent treatment. I was recommended to see Mr Morris by two of my friends who had also had good treatment with him and then decided to go ahead after reading the Grange Eye Consultants website. I’d definitely recommend his service to others, I had good consultations, the team at the hospital were excellent and Mr Morris’ availability (24 hours if required), was reassuring. It was a bit scary but the results were excellent. Thanks.”
Gerald Gwynne, LASIK Patient, Basingstoke

“I recently had LASEK performed by Mr Bates at Taunton. It was one of the best decisions I ever made and everything went exactly to plan. (I kept a diary of the pain and increase in vision day by day and it was spot on to what I was told to expect.) My friends had previously travelled to Bristol for laser surgery but I wasn’t impressed with their after-care. Having met Mr Bates at an Open Evening rather than reading a glossy impersonal leaflet about the other clinics, I felt the local option was more personal. The service was excellent from start to finish, professional yet caring, honest but realistic!”
Sara Bailey, LASEK Patient, Somerset

“I first looked up Grange Eye Consultants on the internet to find whether there was a clinic closer to me than London. I had read an article in The Times newspaper and other information I had regarding the larger retail clinics and some of the problem cases which emerged. I was also worried by the lack of qualifications of the doctors at some of the larger clinics. Instead I decided to come to see Mr Bates. The level of care has been of a very high standard, there was a very clear explanation of the procedure and what it entailed and good post-op care. I also felt Mr Bates went to every length to make sure he could achieve a result I would be happy with. The care was excellent. I only wish you would set up a clinic in Cornwall!”
Sally Hudson, LASIK Patient, Newquay

“My LASIK results have been fantastic! I can see things that I can’t remember seeing since I was 4 years old! My Optician recommended Mr Bates to me and I decided to go ahead with the surgery because my eyesight was so bad. The service was excellent all the way through, especially the after-care. I’ve now recommended 3 people to Grange Eye Consultants.”
Tanya Ambrosini, LASIK Patient, Somerset

“I came to see Mr Morris after he was recommended to me by Specsavers in Southampton. I was impressed by the fact that he spent so much time dealing with patients’ queries and that the procedure was performed at the Wessex Nuffield, rather than a clinic on the High Street. The treatment I received was fantastic, I can’t recommend Mr Morris and his staff highly enough. The procedure was completely painless, the after effects were minimal and every effort was made to make me feel relaxed and comfortable. If I’d known how brilliant this was going to be I’d have come here ages ago, my life has been transformed beyond my wildest expectations.”
Christine Schwager-Clarke, LASIK patient, Southampton

“I was referred to Grange Eye Consultants by my optician and decided to book the LASIK surgery with Mr Morris because of the promise of continual care, and the opportunity to see the same consultant each time. The treatment was excellent, I was very frightened but was reassured constantly and the process was painfree and the results fantastic. The service was 5 star.”
Penny Farncombe, LASIK patient, Winchester

"I didn't expect to enjoy the experience but it was all made so easy and pleasant. The whole team managed to combine total professionalism with approachability. From the initial enquiry with Nicky Freemantle to the final outcome I have been delighted by the whole thing - Mr Morris explained everything, including possible side effects; the back-up after the op even over a minor worry; the continuous follow-ups. The op was made as pleasant and as easy as possible with very caring staff and very nice surroundings. The outcome has been better than expected and I am delighted. I would recommend it highly, and to think I thought I was too old! My life begins now! Thanks Mr Morris."
Joy Fuchter, Lasik patient, Dorset.

"I was most influenced by the personal touch. Having contacted several of the Lasik chains I felt this was the most suitable option. There was a very thorough examination with full discussion, Mr Morris discussed/explained everything that was happening on the day of surgery (very good bedside manner) and there was very good post-operative care."
David Gray, Lasik patient, Oxfordshire

“Your service is excellent. The treatment itself is painless and very quick and the care provided by all is excellent. I have recommended other people to the service and one of my friends has already had the treatment and is also very pleased. She is thinking of having her daughter’s eyes done. I am so pleased I had this surgery and still wake up each day amazed I can see so well without having to bother with glasses or lenses. I am very grateful to Mr Bates and Kate Vaughan-France for their excellent care”.
Sally Cross, LASIK Patient, Exeter

"I had been to a seminar (at a large lasik chain) held by a salesman who had had the PRK op, no surgeons were available. I then went to another clinic where I had a 4 hour (!)assessment and counselling - before I had read the leaflet on what could go wrong, once again no surgeon available. I then rang the Nuffield, my GP had told me to go and see Rob Morris. I was able to talk to Mr Morris over the phone, I knew he would do the op and be there the next day, and the next. The treatment I received was excellent and I would definitely recommend this service to others for the expertise, the benefits of the op, the location and back-up."
Penny Rapson, Lasik patient, Hampshire

"The treatment I have received has been top quality. I was impressed at the Open evening and this continued from the first appointment through to having the treatment. Throughout I have been treated in a very caring and professional manner. At no time during my treatment did I have any worries at all. Mr Bates talked me through the entire procedure, whilst it was happening, making me feel at ease throughout the amazingly painless procedure. Kate’s instructions and after-care were great. Again, at no time did I have any worries or doubts. Thank you.”
Gary House, LASEK Patient, Yeovil

"I chose this service because of Rob Morris' reputation as an eye surgeon. The treatment was careful with thorough preparation, the after-care was comprehensive, with ample appointments with Mr Morris and the other medical staff were very caring during the procedure. The Nuffield is a very comfortable place to have appointments, where the staff are friendly and welcoming. I always felt I was getting the best possible care".
Patricia Walker, Lasik patient, Hampshire

“After the consultation with Mr Bates and discussing the standard of care offered I felt very reassured and would not have wanted anyone else to do the surgery. The Nuffield Hospital has a good reputation, as does Mr Bates and I was pleased that all the equipment is changed between each eye to provide a better chance of preventing infection. The service was excellent and although I was surprised by the dryness after surgery, I was reassured after speaking to Kate. I would be happy to recommend your service to anybody. It was the best decision I have made in ages. Thank you very much.”
Marion Townsend, LASIK Patient, Bude